CANCELLATION POLICY

No-Shows, No-Calls & Same-Day Cancellations: Clients who fail to show up or cancel on the same day of their appointment will be charged 100% of the scheduled service total. Late Arrivals: We allow a 15-minute grace period for both clients and providers. If you arrive later than 15 minutes, your appointment may be canceled at the provider’s discretion, and a 60% late cancellation fee will be applied. Cancellations & Reschedules: We now require a minimum of 48 hours’ notice to cancel or reschedule an appointment. Cancellations made less than 48 hours before the appointment will result in a 60% cancellation fee Refund Policy: All services are non-refundable once completed. All cancellation and no-show fees are non-refundable once charged. This policy is in place to ensure fairness and to respect both your time and ours. Thank you for your understanding and continued support of Nails Sincerely Salon. 💅🤍